Assistance

Customer care service

Cosmeco has always been known for its customer care service, capable of resolving every possible issue you might come across and make your working experience easier!

What kind of help does Cosmeco provide its customers with?

By choosing Cosmeco you’ll be sure to get help via phone or email and in various languages. The Company can offer a complete assistance service for a lot of different technical aspects such as:

• Repair on site (even abroad)
• Spare parts and other components supply

Who’s in charge of the customer service?

The assistance will be provided by a team of professionals, trained by experts who know the machines in all of their parts. If you’re abroad, the repairs made during the warranty period will be dealt with by your local dealer, whilst the original components, will always be supplied by Cosmeco.